• Orders & Support

    We’re here to make your shopping experience as smooth as possible!

    If you have questions about your order, shipping, returns, or need help with tracking, our support team is just a paw-click away.

    📩 Email us: support@anahitpets.com

    📞 Call us: (786) 929-5161

    💬 Live chat: Available Mon–Fri, 9am–6pm EST

    Your satisfaction is our priority, and we’ll do everything we can to keep tails wagging and purrs going strong!

  • Shipping & Returns

    At Anahit Pet Collective, we work hard to make sure your order arrives quickly, safely, and with care—because your pets deserve the very best!

    Shipping:


    • Orders are processed within 1–2 business days.

    • Standard delivery times range from 3–7 business days within the U.S.

    • Tracking information will be emailed as soon as your package is on its way.

    Returns:

    We stand behind our products with a 100% satisfaction guarantee. If you’re not happy with your purchase, we’ll gladly replace it or issue a refund within 45 days of delivery.

    📩 To start a return or exchange, just reach out to us at support@anahitpets.com and our team will be happy to assist.

1. Are Anahit Pet Collective productssafe for all pets?

Yes! Our products are formulated with 100%
natural ingredients, free from harsh chemicals, sulfates, and parabens.
They are safe for dogs and cats of all breeds and ages, including those
with sensitive skin.

2. What makes Dead Sea mineralsbeneficial for pets?

Dead Sea minerals are packed with essential nutrients like magnesium,
calcium, potassium, zinc, and bromide, which help:

✔️ Soothe irritation & inflammation

✔️ Hydrate & nourish the skin

✔️ Strengthen the coat & promote shine

✔️ Support natural skin healing

3. Are your shampoos and sprayssuitable for pets with allergies or sensitive skin?

Absolutely! Our products are specifically designed for pets with
sensitive skin, using soothing ingredients like aloe vera,
chamomile, and almond oil to reduce irritation and promote comfort.

4. Can I use your products on my petif they have a skin condition?

Our formulas are made to support skin health, but if your pet has
a medical skin condition, we recommend consulting your veterinarian before use.

5. How often should I bathe my petusing your shampoo?

For most pets, bathing once every 2-4 weeks is ideal. However, if
your pet has sensitive skin or allergies, our gentle, sulfate-free
formulas allow for more frequent use without stripping natural oils.

6. Are your products cruelty-free?

Yes! We love animals and never test on them. Our products
are cruelty-free, and we only use ethically sourced ingredients.

7. What is the shelf life of yourproducts?

Our products have a shelf life of 24 months when stored in a cool,
dry place away from direct sunlight.

8. Can I use the Aloe & Dead Sea MineralWaterless Foam Shampoo daily?

Yes! Our waterless foam shampoo is
designed for quick, gentle cleaning and can be used daily if
needed—perfect for in-between baths or pets that dislike water.

9. Will the Flea & Tick ControlSpray harm my pet if they lick their fur?

No, our Aloe Vera & Dead Sea Mineral Flea & Tick Spray is made
with natural, pet-safe ingredients. However, we recommend letting the spray
dry before your pet grooms themselves to ensure maximum effectiveness.

10. How do I use the Dead Sea MineralCat Litter Deodorizer?

Simply sprinkle a thin layer over your cat’s litter to neutralize
odors and extend freshness. It’s non-toxic and safe for all cats.

11. Can I use the Dead Sea Mineral EyeCleanser daily?

Yes! Our gentle eye cleanser is designed for daily use to
help remove tear stains, dirt, and debris while soothing and protecting
the delicate eye area.

12. Where are your products made?

Our products are carefully crafted in Bethlehem using innovative
German technology and Dead Sea minerals, ensuring the highest
quality and effectiveness.

13. Where can I purchase Anahit PetCollective products?

You can purchase our products directly from our website and
through authorized retailers. Stay tuned for updates on availability in
pet stores near you!

Our Store

We’d be delighted to connect with you! Our team is ready to assist. Reach out by filling in the email form below.